Cloud-based link provides easy access to - and sharing of - video responses and transcripts.
Ask Questions
Get Video Answers
Help innovate your brand by using mobile video surveys to understand the emotions of your consumers
mindswarms' video survey platform offers three ways to help understand the emotions of your consumers
DIY
Quickly surface insights you need to innovate your brand with our DIY research platform (Fabric). You provide participants. We provide easy to use video survey and AI tools to get research done.
DIY + Recruit
You know the audience you want to hear from but need help finding them. DIY + Recruit is all the power of DIY plus our recruiting expertise and exclusive database of 250,000 consumers.
Full Service
Get the consumer insights you value without being saddled with all of the work. Our expert researchers become an integral part of your team to help design, recruit for, and report on your study.
The top brands and agencies use mindswarms to understand their consumers emotionally
“With a tight deadline to conduct research, develop a sizzle reel, and deliver a pitch, the mindswarms team was an integral part of getting the project done quickly.”
“mindswarms is so good at unearthing insights because their bespoke recruiting helps us hear from the exact audience we’re looking for.”
“When COVID-19 hit, we worked with the team to field a quick consumer study on a Saturday. We needed to gauge whether the work would hit the right tone. With results by Sunday, the study gave clients the confidence to launch the campaign.”
Researcher View
Video
answers
answers
1 minute self-recorded video responses are viewable, downloadable, and shareable via a link.
Researcher View
Survey
Questions
Questions
Video responses and transcripts are organized by question.
Researcher View
View
transcripts
transcripts
English language transcripts and translations are included for all responses.
Researcher View
Screener
info
info
View profile details and sceener responses for each participant.
Expertise
Our highly experienced team of research experts is here to ensure you find the unexpected consumer insight “unlock.”
Speed
Video answers to survey questions are available in as little as 24 hours.
Quality
Every video answer is meticulously reviewed to ensure the highest possible quality.
Support
We’re available at every step of the process to make insight collecting effortless.
Our methodologies
Perceptions & Attitudes
Close-ups provide a unique way to read subtle, yet important, facial cues. Gather perceptions on brands, communications, services, products, environments, and more.
Show & Tell
Consumers are more stimulated and articulate while holding or doing something. Ask them to show you an object, give you a tour of their space (closet, fridge, storage), or walk you through a process.
Prompt & React
Get spontaneous and unvarnished reactions to concepts: attach an advertising concept, website design, video, or any other asset. Capture visceral and emotional responses to your materials or prompts.
Retail & Events
Send consumers to retail and have them provide genuine feedback on in-store signage, menu messaging, buying journeys, product trial, service staff, or the overall experience.